How does 24/7 customer support with Artificial Intelligence work?

I build a custom AI assistant strictly configured with your business rules, services, and tone of voice. It instantly answers common client queries on your website and messaging channels, qualifies leads, and coordinates bookings 24/7 without needing full-time support staff.

Which tasks in my business can be automated?

Repetitive operational workflows including: automatic invoicing and receipt delivery upon payment, chatbot meeting scheduling synced to your calendar, WhatsApp appointment reminders, and syncing leads between forms and your CRM.

What is Rodrigo Silvano's working method?

Work is delivered through 4 clear steps: 1) Online 1-hour alignment meeting (recorded); 2) Detailed scope proposal with timelines and formal contract; 3) Development and rigorous testing for operational stability; 4) Final delivery backed by an included 30-day warranty.

Who is Rodrigo Silvano and what is his experience with Manychat?

Rodrigo Silvano is an automation manager and specialist in business AI operations. He is an official Manychat community moderator, with extensive experience architecting dependable conversational flows for WhatsApp, Instagram, and web platforms.

What if your clients had 24/7 support?

I automate customer support for small businesses without the team to answer everything, all the time

Chat with my AI assistant

Hello,
I am Rodrigo!

I help your business maintain a 24/7 presence through automations and artificial intelligence.

Customer Support Chatbots

I build your 24/7 customer support assistant, aligned with your business guidelines, tone of voice, and workflow to serve visitors on your website and messaging channels.

Process Automations

I build automated workflows to speed up your business operations: invoicing, payment collection, appointment scheduling, and direct system integrations.

Manychat Moderator

Official Manychat Moderator since 2024. I design and audit messaging flows in strict compliance with Meta policies to prevent account restrictions.

Visit profile on Manychat

Working Method

Structured steps to ensure your project is delivered exactly as agreed

1. Alignment meeting

A conversation to understand which processes you want to automate. The meeting is online, lasts 1 hour, and is fully recorded.

2. Proposal & contract

A comprehensive scope document detailing every deliverable, investment, and timeline. Once approved, a binding agreement is signed by both parties.

3. Build & testing

Within the agreed project schedule, I build and run rigorous tests to guarantee 100% operational reliability.

4. Delivery

The project is delivered per the terms defined in the contract, backed by an included 30-day warranty.

What people say about working with me

Feedback from clients and businesses who rely on my automations, consulting, and technical support.

"Hello Rodrigo, hope you're well. Just wanted to say that your funilpro was a turning point in my business. It has been a true ally in decision-making, completely aligned with me and my business, and has saved me HOURS of work. Thank you for your incredible work! ❤️"

@sandrasilvana.pt Digital Business Mentor

"With Rodrigo, we built a specialized agent from my own knowledge, designed to respond and support clients in a way that is fully aligned with what I would do."

@joanadescalcofotografia Photography

"Rodrigo is a ManyChat master! I struggled quite a bit here, you know? 😅 I asked him and, right away, he taught me and sorted it out. Thanks, Rodrigoooo! Saving me once again! 💖"

@divulgamineira Affiliates

"Hello!! Meeting with you today was super enlightening and I learned so many things I had no idea even existed. Now it's time to study and explore what's best for my business following your tips. Thank you so much for the help!! 💖"

@tatianaquiterio.to Occupational Therapist

"With Rodrigo’s help we created a solution that allows me to maintain client follow-up without having to be constantly present. It gave me the freedom to disconnect at a time when I really needed to."

Digital Business Mentor* Digital Business Mentorship

"Rodrigo has done everything he could to help me during one of the most demanding and complicated phases of my life. His support has been essential to move forward with what I needed."

Digital Business Mentor* Digital Business Mentorship

Master Manychat live, built around your own business

For those who prefer learning and building their own automations rather than hiring a done-for-you service. An intensive 14-hour individual training, 1-on-1 directly with me via video call.

1. Customized initial diagnosis

A 30m to 1h kickoff session to audit your active channels, analyze your operation, and map the exact automation architecture.
2. 14 hours of direct 1-on-1 immersion

7 2-hour sessions via video call. Screen sharing and step-by-step hands-on implementation in your own Manychat account.
3. Meta compliance & 24-hour messaging window

Strict messaging guidelines for WhatsApp and Instagram to operate with maximum reliability and prevent account restrictions.
4. Custom fields & system integrations

Intelligent capture of user data and lead preferences, automatically synced to spreadsheets, CRMs, and external webhooks.
5. Seamless bot-to-human handoff

Live chat setup and routing rules so your team can effortlessly take over conversations at the precise right moment.

Prefer me to build the chatbots and automations for your business instead of learning how to build them?

See the service and working method

Let's talk about your operations.

Have an operational, sales, or support workflow that needs to run reliably? Let's talk directly.

Direct booking

Schedule a 1-hour alignment call directly on my calendar to review your operations and map out viable solutions.

Email directly

Prefer written communication? Send the details and requirements of your project to my official address:

info@rodrigosilvano.pt

Complementary channel: LinkedIn →